Truly high-quality, eco-friendly products
Where are the beds made?
Every Quokka Timber Bed Base is constructed in Perth, Western Australia using sustainably sourced materials from Aus and NZ.
Our Mattress has 100% GOLS-Certified Organic Dunlop Natural Latex and is sapped straight from the trees in the sustainable forests of Vietnam.
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Once operating as Brett’s Beds and Futons, we have over 30 years’ design and manufacturing experience making truly unique and high-quality range of products, from the best materials available, with outstanding feedback.
We deliver Australia-wide, free to all Metro areas. Any questions, please feel free to get in touch.
If you’re in Perth, you can visit our factory and showroom to see where they are made and test out the products in person!
Delivery, Returns & More
We offer free standard shipping to most of Australia (click here to check your postcode). If you aren’t located in the Metro area, shipping is an extra $70.
We include a very simple instructions page so you can do it yourself in just a few minutes – or watch the videos below to learn more.
- Click here to watch our Assembly Videos!
Our Timber Bed Bases take approximately 4-6 weeks for both manufacturing + delivery. If you’re in Perth, you can choose to pick-up directly from our warehouse for a $100 Discount!
Our All-Latex Mattresses takes about a week turnaround time.
If you’re not in Perth, please allow 5-7 days for delivery. All orders outside of Perth receive a tracking link as soon as it leaves!
The 4-6 week turnaround time still applies – just allow sufficient time if you aren’t located in a Metro area (extra $70 – applies at checkout).
All of our products will be delivered to your front door, or left in a safe spot and will include a simple guide for how to set-up your product.
Any issues or queries, check out our FAQ pages in Bed Base or Mattress, or just get in touch!
We offer huge warranties on all our products as we only sell quality, durable products that are not going to degrade over time. And since we’ve been doing this over 30 years, we’re extremely confident in offering these unmatched quality guarantees.
Our Latex Contour Pillow is guaranteed to outlast any regular pillow – with a 10-Year warranty against ANY 20mm sag or indentation that is not a result of improper use.
We will replace or repair your mattress or a layer within it if there is more than a 20mm visible indentation or ‘sag’, or there is any another manufacturing defect that is not a result of improper use. Covers normal domestic use only.
Yep that’s right. We’ve been doing this for so long and with so few issues, we’re prepared to offer a lifetime guarantee against any break, warp or squeak in your bed base.
- We’ll replace ANY part of your bed at ANY time for FREE
- Also guaranteed against warping or squeaking
100-Night Return Guarantee
To show our confidence in our products we are happy to offer a full refund upon return of the product at the customers expense, giving you a full 100 sleeps to test it out.
We price our products very fairly to their very high quality, and therefore cannot offer to cover the return postage, as there have been many cases of customers buying products with the aim of returning them within the guarantee period. We will work with you however in helping to organise the pick up and return of your product.
We’re always here to help, so message us on Facebook if you’ve got any queries.
First, we would encourage you to spend at least 10 days on your mattress to allow your body to adjust before making any firmness changes.
If you are still not happy and your mattress allows for it, we find many firmness issues can be solved instantly at home by rearranging the layers. If you have exhausted these options, our Perth customers can bring a layer to our showroom and exchange it for another for free, solving almost all firmness issues.
If however, you are still not happy with your mattress and you have allowed at least 10 days for your body to adjust to the natural latex, you have up until 100 days to apply for a full return and refund, to give you time to fully trial the mattress in your own home.
The same goes for our Latex Contour Pillow – trial for at least 10 nights to adjust to the feel of a natural latex pillow, while also adjusting its height to your preference.
Remember, if you’re switching from an old, basic cotton pillow, you must allow this time for your body to adjust! Latex is a far superior, durable material that’s going to last you 10-20 years.
However, if you still aren’t happy after the minimum 10 Nights, the 100-Night full refund guarantee still applies.
For peace of mind, we also offer a 100-Night Full Refund guarantee on our bed base if you happen to not like it or change your mind.