QUOKKA BEDS
Truly high-quality, eco-friendly products
Over 30 years' in business
Making stylish beds that don't squeak and supportive mattresses that don't sag is an art - we've perfected it.
Full, genuine warranties
We are so confident in our products, we offer the best warranties on the market - a minimum of 20 years.
Honest, authentic products
We don't hide behind technical lingo - we simply use the highest-quality, most-trusted materials available.
All-natural & sustainable
Beyond our many eco-accreditations, importantly, all our materials are 100% sustainable-sourced.
Where are the beds made?
Every Quokka product is constructed in Perth, Western Australia by our partner company, Brett’s Beds & Futons. If you’re in Perth, you can visit their factory and showroom to see where they are made and test out the products in person.
Bretts has over 30 years’ design and manufacturing experience making truly unique and high-quality products, from the best materials available, with outstanding feedback. Bretts would often have a long waiting time for their custom beds (sometimes over 10 weeks), but most people loved the quality and price so much that they were still willing to wait!
Now, Quokka Beds has partnered with Bretts to offer some of their unique range of beds and mattresses to the national market, with products that are in-stock and ready to be delivered Australia-wide, for free. Any questions, please feel free to get in touch.
Delivery, Returns & More
Delivery & Set-Up
We offer free standard door-to-door shipping to most of Australia (click here to check your postcode).
For a limited time, we’re also offering our Perth customers optional in-home set-up. If you’d like to do it yourself or you choose to have the boxes delivered unattended, we include a very simple instructions page so you can do it yourself in just a few minutes – or watch the videos below to learn more.
Mattress Set-Up (Video)
Due to the density and quality of our mattresses, each layer is shipped in a separate box, which is then simply unboxed and laid out on your bed one at a time. With some mattress options, you can also unzip the mattress to rearrange layers to change its feel!
Bed Base Set-Up (Video)
Never worry again about setting up your bed – our bed base can be easily put together by 1 person. There are no screws to tighten and no parts that could break.
Not in Perth?
Your product will be delivered to your front door and will include a simple guide for how to set-up your product. Any issues, just get in touch!
Unrivalled Warranties
We offer huge warranties on all our products as we only sell quality, durable products that are not going to degrade over time. And since we’ve been doing this over 30 years with just a small handful of issues, we’re extremely confident in offering these unmatched quality guarantees.
Mattress Warranty (20 Years)
We will replace or repair your mattress or a layer within it if there is more than a 20mm visible indentation or ‘sag’, or there is any another manufacturing defect that is not a result of improper use. Covers normal domestic use only.
Bed Base Warranty (Lifetime)
Yep that’s right. We’ve been doing this for so long and with so few issues, we’re prepared to offer a lifetime guarantee against any break, warp or squeak in your bed base.
- We’ll replace ANY part of your bed at ANY time for FREE
- Also guaranteed against warping or squeaking
100-Night Guarantee
Although very rare, to show our confidence in our products we are happy to offer a full refund upon return of the product at the customers expense, giving you a full 100 sleeps to test it out.
Mattress Guarantee
First, we would encourage you to spend at least 10 days on your mattress to allow your body to adjust before making any firmness changes. If you are still not happy and your mattress allows for it, we find many firmness issues can be solved instantly at home by rearranging the layers. If you have exhausted these options, our Perth customers can bring a layer to our showroom and exchange it for another for free, solving almost all firmness issues. If however, you are still not happy with your mattress and you have allowed at least 30 days for your body to adjust to the natural latex, you have up until 100 days to apply for a full return and refund, to give you time to fully trial the mattress in your own home.
We price our products very fairly to their very high quality, and therefore cannot offer to cover the return postage, as there have been many cases of customers buying products with the aim of returning them within the guarantee period. We will work with you however in helping to organise the pick up and return of your product.
Bed Base Guarantee
For peace of mind, we also offer a 100-night guarantee on our bed base if you happen to not like it or change your mind.
We price our products very fairly to their very high quality, and therefore cannot offer to cover the return postage, as there have been many cases of customers buying products with the aim of returning them within the guarantee period. We will work with you however in helping to organise the pick up and return of your product.
